First action
Can a ready buyer understand what to do in under ten seconds?
Missed-enquiry recovery audit
See what a 48-hour written audit looks like.
A practical async review for local service businesses that want more website visitors to become calls, quote requests, bookings, WhatsApp messages, or emails.
What gets checked
The audit follows the path a ready buyer takes before they enquire.
Quote path
Is the route from service page to call, form, booking, or message clear?
Form friction
Are fields, steps, or wording slowing down someone who is ready to buy?
Trust proof
Are reviews, photos, credentials, and service-area proof close to the decision?
Mobile path
Can a phone visitor act without pinching, hunting, or scrolling past the next step?
Follow-up gap
Does the enquiry capture enough context for a fast, confident response?
Sample audit snapshot
Example: Manchester emergency plumbing website.
The urgent action is too far down the mobile page
The emergency page has a phone number, but the quote/request action sits below the first mobile screen.
Move the emergency call and request buttons above the first scroll point.
The form asks for low-priority details first
A visitor with an urgent issue has to work through non-urgent information before explaining what is wrong.
Ask for the issue type first, then contact details, then optional context.
Reviews are separated from the decision point
Reviews appear on the homepage, but not near the emergency service pages where the visitor decides whether to enquire.
Place two short review snippets beside the main CTA on the urgent service page.
The post-enquiry expectation is unclear
The site does not clearly explain what happens after a visitor submits a form.
Add a confirmation message that sets response timing and next steps.
Example priority fix plan
Quick wins first, deeper changes second.
Quick wins
- Add a sticky mobile call/request bar.
- Move emergency CTA above the first mobile screen.
- Add a short "what happens after you enquire" line.
- Place two review snippets beside the main CTA.
Next fixes
- Split enquiry forms by intent: emergency, quote, repair, and installation.
- Add a missed-call backup message or WhatsApp option where appropriate.
- Create a post-enquiry confirmation that sets response expectations.
Paid audit deliverable
What you receive for £95.
Written findings
Clear notes on where the enquiry path loses momentum.
Page notes
Review of up to five key pages across desktop and mobile.
Fix priority
A 48-hour action plan ordered by practical impact.
No call required
Order the audit through Fiverr, then send the website and enquiry action.
Fiverr keeps the order, requirements, messages, and delivery in one place. The audit is delivered in writing within 48 hours.